Aleksandr E. Kheyson | Heart & Mind of a Leader
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  • How to have a difficult conversation. Steps to prepare and conduct an effective conversation, regardless of its complexity (PDF Version)

How to have a difficult conversation. Steps to prepare and conduct an effective conversation, regardless of its complexity (PDF Version)

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In this 4-page E-Book you will learn the following:
  • 20 Steps to prepare and conduct an effective conversation, regardless of its complexity
    • Plus 5 bonus steps to take after the difficult conversation​
  • Challenges in having difficult conversations
  • Why difficult conversations are necessary
  • What are some examples of difficult conversations
  • What are some challenges you may be experiencing in preparation to have a difficult conversation with another person
  • Why delivering positive feedback is much easier than having a negative/constructive feedback session
  • What are some benefits of having constructive feedback conversations with employees, business leaders, peers
  • What steps can you take in order to turn negative difficult conversation into productive and action-oriented with a positive focus?
  • How can you go from feeling nervous and unprepared to confident and knowledgeable by following few simple steps?

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ALEKSANDR E KHEYSON | HEART & MIND OF A LEADER  2015 - 2022. ALL RIGHTS RESERVED
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