Episode 19 - The Importance of Employee Engagement and Feedback

How to develop and lead highly engaged teams and businesses

Hey everyone,
This podcast episode is from the Team & Personal Development Podcast Series of Heart & Mind of a Leader, where we focus on team development and leadership.

In this episode you will learn the following:

• The reasons why employee engagement is important to any organization
  
• How are business leaders of highly engaged teams differ from the ones that are not
  
• Sources of critical feedback. How to capitalize on learn from feedback received from customers
  
• Who are your internal and external customers. The important of both customer groups for your business
  
• 11 steps that you can use to create an environment with high employee engagement